Terms and Conditions

Last updated: 20 August 2026

These Terms and Conditions ("Terms") govern access to and use of the Adrix websites and platform ("Service"), operated by Adrix ("we," "our," or "us") from Switzerland.

By using the Service — including joining the waitlist, creating an account, or connecting advertising platforms — you agree to these Terms. If you do not agree, do not use the Service.

Related privacy practices are described in our Privacy Policy.

1. The Service

Adrix is a software platform for collecting, organizing, and analyzing advertising and campaign data. Depending on your plan, the Service may include:

  • Connecting advertising accounts (for example Meta, Google Ads, and TikTok)
  • Automated collection of performance metrics
  • Dashboards, insights, and exportable reports
  • Organization and team features

We may change, add, or discontinue features. We will try to avoid changes that materially reduce paid functionality without notice.

The waitlist and marketing website are part of the Service. Joining the waitlist is free, requires no credit card, and does not create a paid subscription.

2. Eligibility and Accounts

You must be at least 16 years old and able to form a binding contract. If you use Adrix on behalf of a company, you confirm that you have authority to bind that company.

You are responsible for:

  • Providing accurate account information
  • Keeping login credentials, passkeys, and two-factor devices secure
  • All activity under your account

Notify us promptly at info@adrix.ch if you suspect unauthorized access.

We may refuse, suspend, or close accounts that violate these Terms or that we reasonably believe pose a security, legal, or abuse risk.

3. Organizations

If organizations are enabled, you may create or join an organization, invite members, and share connected accounts and dashboards within that organization.

The person or company that owns the organization is responsible for member access, connected advertising accounts, and content created in that organization. If you leave an organization, you may lose access to its data.

4. Connected Advertising Accounts

When you connect a third-party advertising platform, you authorize Adrix to access that platform on your behalf using the permissions you grant, in order to retrieve campaign and account metrics.

You represent that you have the right to connect those accounts and to share the related data with Adrix and with members of your organization.

Your use of each platform remains subject to that platform's own terms and policies. We are not responsible for outages, API changes, data gaps, or actions taken by Meta, Google, TikTok, or other providers.

You may disconnect accounts at any time. After disconnection we stop collecting new data from that account; historical data already stored may remain until you delete it or your account.

5. Plans, Trials, and Payments

Paid plans (including Starter, Pro, and Enterprise, as offered from time to time) are billed through Polar.sh. Polar.sh is the merchant of record for payments. Their terms and privacy policy also apply to checkout and billing.

  • Prices are shown in the checkout and may be billed monthly or yearly.
  • Unless stated otherwise, subscriptions renew automatically until cancelled.
  • You can cancel through the billing portal or by contacting us. Cancellation takes effect at the end of the current billing period unless Polar.sh or the checkout states otherwise.
  • Fees already paid are non-refundable except where required by law or where we decide otherwise.
  • We may change prices with reasonable prior notice. The new price applies from the next renewal after notice.

If a payment fails, we may restrict access to paid features until the subscription is current.

A free waitlist signup is not a paid plan and does not guarantee a specific launch date, feature set, or later pricing.

6. Acceptable Use

You may not:

  • Use the Service for unlawful, fraudulent, or misleading activity
  • Attempt to access other users' data without authorization
  • Interfere with or disrupt the Service, including by scraping, overloading, or reverse engineering except as allowed by law
  • Upload malware or content that infringes others' rights
  • Connect advertising accounts you are not authorized to access
  • Resell or sublicense the Service except as we agree in writing

We may suspend or terminate access if we reasonably believe you have violated this section.

7. Your Content and Data

You retain rights to content you upload and to advertising data retrieved from platforms you connect ("Customer Data").

You grant us a limited licence to host, process, and display Customer Data solely to provide and improve the Service, including sharing it with members of your organization and with subprocessors listed in the Privacy Policy.

You are responsible for the accuracy and lawfulness of Customer Data.

8. Intellectual Property

Adrix, the platform, documentation, design, and related trademarks remain our property or that of our licensors. These Terms do not transfer ownership to you.

We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription or waitlist access, in accordance with these Terms.

You may not copy, modify, or create derivative works of the platform except as needed to use the Service as intended.

9. Availability and Support

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. Maintenance, third-party API limits, and events outside our control may cause downtime or incomplete data.

Support is provided on a commercially reasonable basis via info@adrix.ch, unless a separate agreement says otherwise.

10. Disclaimers

The Service is provided "as is" and "as available." Dashboards, metrics, and reports depend on data supplied by third-party platforms and may be delayed, incomplete, or inaccurate.

To the extent permitted by applicable law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes liability that cannot be excluded under Swiss law, including for unlawful intent or gross negligence.

11. Limitation of Liability

To the extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption.

Our aggregate liability arising out of the Service is limited to the fees you paid us for the Service in the twelve (12) months before the claim, or CHF 100 if you have not paid any fees.

These limits do not apply to liability that cannot be limited under mandatory Swiss law.

12. Termination

You may stop using the Service and delete your account at any time.

We may suspend or terminate the Service or your account if you materially breach these Terms, if required by law, or if we discontinue the Service. Where reasonably possible, we will give notice.

Upon termination, your right to use the Service ends. We will delete or anonymize personal data as described in the Privacy Policy, subject to legal retention duties.

13. Changes to These Terms

We may update these Terms. If changes are material, we will notify account holders by email at least 14 days before they take effect. Continued use after that date constitutes acceptance. If you do not agree, you must stop using the Service and may delete your account.

14. Governing Law and Disputes

These Terms are governed by Swiss law, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).

The competent courts of Switzerland have exclusive jurisdiction, unless mandatory consumer-protection rules give you a right to sue in another venue.

15. Contact

Adrix
Switzerland

info@adrix.ch